Mimaki CG75FX

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Парткаталог
Коды ошибок

Модули

Cover assy.

Mark, Cutter assy.

Pen assy.

K/B, Y-bar assy.

ROLL ASSY.

Main PCB assy, Mark PCB M ASSY

X-drive assy. (75FX)

X-drive assy. (130FX)

X-drive assy. (160FX)

Stand assy.

SLIDER ASSY.

FRAME ASSY.

Y-DRIVE ASSY.

CLAMP ASSY.

Детали Stand assy.

Деталь:	Stay upper 75
Парткод:	M504779

Деталь:	Stay upper 130
Парткод:	M504665

Деталь:	Stay upper 160
Парткод:	M505278

Деталь:	Stay under 75
Парткод:	M504780

Деталь:	Stay under 130
Парткод:	M504666

Деталь:	Stay under 160
Парткод:	M505279

Деталь:	Stand assy.
Парткод:	M005232

Деталь:	Right-foot assy.
Парткод:	M005401

Деталь:	Left-foot assy.
Парткод:	M005402

Коды ошибок

36, 38

n01

n02

n03

n04

n05

n06

n07

n08

n09

n10

n11

n12

n13

n14

n15

n16

n17

n18

n19

n20

n21

n22

n23

n24

n25

n26

n27

n28

n29

n30

Деталь:	P cover support plate 160
Парткод:	M505282

Error code:	01
Display:	ERROR CONDITION INVALID HEAD
Description:	The ERROR light flashes.
Causes:	The printhead was replaced with one that is not a genuine Zebra™ printhead.
Remedy:	Install a genuine Zebra printhead.

Error code:	02
Display:	ERROR CONDITION RIBBON OUT
Description:	The printer stops; the ERROR light flashes.
Causes:	In thermal transfer mode, ribbon is not loaded or incorrectly loaded. In thermal transfer mode, the ribbon sensor is not detecting ribbon that is loaded incorrectly. In thermal transfer mode, media is blocking the ribbon sensor. In thermal transfer mode, the printer did not detect the ribbon even though it is loaded correctly.
Remedy:	Load ribbon correctly. 1. Load ribbon correctly. See Load Ribbon on page 64. 2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. 1. Load media correctly. See Load Media on page 58. 2. Calibrate the sensors. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. 1. Print a sensor profile. See Print Sensor Profile on page 89. The ribbon out threshold (marked by the word RIBBON) is likely too high, above the black area that indicates where the ribbon is detected. 2. Calibrate the sensors or load printer defaults. See Calibrate Media and Ribbon Sensor Sensitivity on page 90 or LOAD DEFAULTS on page 73.

Error code:	04
Display:	ERROR CONDITION PAPER OUT
Description:	The printer stops; the ERROR light flashes.
Causes:	The media is not loaded or is loaded incorrectly. Misaligned media sensor. The printer is set for noncontinuous media, but continuous media is loaded.
Remedy:	Load media correctly. See Load Media on page 58. Check position of the media sensor. Install proper media type, or reset printer for current media type and perform calibration.

Error code:	06
Display:	THERMISTOR FAULT
Description:	The ERROR light flashes.
Causes:	The printhead has a faulty thermistor.
Remedy:	Replace the printhead.

Error code:	08
Display:	WARNING HEAD COLD
Description:	The printer prints while the ERROR light flashes.
Causes:	The printhead temperature is approaching its lower operating limit. The printhead data cable is not properly connected. The printhead has a faulty thermistor.
Remedy:	Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area. Caution • Turn off (O) the printer before performing this procedure. Failure to do so can damage the printhead. 1. Turn off (O) the printer. 2. Disconnect and reconnect the data cable to the printhead. 3. Ensure that the cable connector is fully inserted into the printhead connector. 4. Turn on (I) the printer. Replace the printhead.

Error code:	10
Display:	DEFRAGMENTING
Description:	The printer stops.
Causes:	The printer is defragmenting memory.
Remedy:	Caution • Do NOT turn off the printer power during defragmenting. Doing so can damage the printer. Allow the printer to finish defragmenting. If you get this error message frequently, check your label formats. Formats that write to and erase memory frequently may cause the printer to defragment often. Using properly coded label formats usually minimizes the need for defragmenting. If this error message does not go away, contact Technical Support. The printer requires service.

Error code:	11
Display:	ERROR CONDITION CUTTER JAM
Description:	The printer stops; the ERROR light flashes.
Causes:	Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. The cutter blade is in the media path.
Remedy:	Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 135.

Error code:	12
Description:	General print quality issues
Causes:	The printer is set at the incorrect print speed. You are using an incorrect combination of labels and ribbon for your application. The printer is set at an incorrect darkness level. The printhead is dirty. Incorrect or uneven printhead pressure. The printhead is improperly balanced.
Remedy:	For optimal print quality, set the print speed to the lowest possible setting for your application via control panel, the driver, or the software. See Adjust Print Speed on page 79. You may want to perform the FEED Self Test on page 120. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. For optimal print quality, set the darkness to the lowest possible setting for your application via the control panel, the driver, or the software. See Adjust Print Darkness on page 78. You may want to perform the FEED Self Test on page 120 to determine the ideal darkness setting. Clean the printhead. See Clean the Printhead and Platen Roller on page 131. Set the printhead pressure to the minimum needed for good print quality. See Adjust Printhead Pressure on page 70. Adjust the printhead balance.

Error code:	13
Description:	Long tracks of missing print on several labels
Causes:	Print element damaged.
Remedy:	Replace the printhead.

Деталь:	LEFT SIDE COVER
Парткод:	M601260

Деталь:	RIGHT SIDE COVER
Парткод:	M601259

Деталь:	FPC holder
Парткод:	M504658

Деталь:	Seat holder FX
Парткод:	M601298

Error code:	15
Description:	Printing too light or too dark over the entire label
Causes:	The media or ribbon is not designed for high-speed operation. You are using an incorrect combination of media and ribbon for your application. You are using ribbon with direct thermal media. Incorrect or uneven printhead pressure.
Remedy:	Replace supplies with those recommended for high-speed operation. 1. Switch to a different type of media or ribbon to try to find a compatible combination. 2. If necessary, consult your authorized Zebra reseller or distributor for information and advice. Direct thermal media does not require ribbon. To check if you are using direct thermal media, perform the label scratch test in When to Use Ribbon on page 62. Set the pressure to the minimum needed. See Adjust Printhead Pressure on page 70.

Error code:	16
Description:	Smudge marks on labels
Causes:	The media or ribbon is not designed for high-speed operation.
Remedy:	Replace supplies with those recommended for high-speed operation.

Error code:	20
Description:	Vertical image or label drift
Causes:	The printer is using non-continuous labels but is configured in continuous mode. The media sensor is positioned incorrectly. The media sensor is calibrated improperly. The platen roller is dirty. Improper printhead pressure settings (toggles). Improperly loaded ribbon or media. Incompatible media.
Remedy:	Configure the printer for non-continuous and run calibration routine, if necessary. Ensure that the media sensor is properly positioned to read a single/consistent interlabel gap. See Calibrate Media and Ribbon Sensor Sensitivity on page 90. Clean the platen roller. See Clean the Printhead and Platen Roller on page 131. Adjust the printhead pressure to ensure proper functionality. Verify that the printer is loaded properly. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed. Media must not exceed minimum specifications for mode of operation.

Error code:	25
Description:	A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or distorts the image on the label.
Causes:	The serial communication settings are incorrect.
Remedy:	Ensure that the flow control settings match. Check the communication cable length. See Table 5 on page 48 for requirements. Check the printer driver or software communications settings (if applicable).

Error code:	26
Description:	A label format was sent to the printer but was not recognized. The DATA light flashes but no printing occurs.
Causes:	The prefix and delimiter characters set in the printer do not match the ones in the label format. Incorrect data is being sent to the printer.
Remedy:	Verify the prefix and delimiter characters. See Set Format Prefix Character on page 94 and Set Delimiter Character on page 95 for the requirements. Check the communication settings on the computer. Ensure that they match the printer settings. If the problem continues, check the label format.

Error code:	27
Description:	Broken or melted ribbon
Causes:	Darkness setting too high.
Remedy:	1. Reduce the darkness setting. 2. Clean the printhead thoroughly.

Error code:	30
Description:	The LCD displays a language that I cannot read
Causes:	The language parameter was changed through the control panel or a firmware command.
Remedy:	1. Press SETUP/EXIT to enter configuration mode. 2. Press MINUS (-). The printer displays the LANGUAGE parameter in the current language. Even if you cannot recognize the characters displayed, you can still scroll to another language. 3. Press SELECT to select the parameter. 4. Press PLUS (+) or MINUS (-) to scroll through the choices until you find a language that you can read. 5. Press SETUP/EXIT. The LCD displays SAVE CHANGES in the original language. 6. Press SETUP/EXIT again to exit configuration mode and save the changes (if the language does not change, you may need to scroll to a different save option by pressing PLUS (+) or MINUS (-) in the previous step). 7. Repeat this process, if necessary, until you reach the desired language.

Error code:	31
Description:	The LCD is missing characters or parts of characters
Causes:	The LCD may need replacing.
Remedy:	Run the Power-On Self Test on page 117 and check that the LCD display shows all characters. If not, replace the LCD.

Error code:	32
Description:	Changes in parameter settings did not take effect
Causes:	Parameters are set incorrectly. A command turned off the ability to change the parameter. A command changed the parameter back to the previous setting. If the problem continues, there may be a problem with the main logic board.
Remedy:	1. Set parameters and save permanently. 2. Turn the printer off (O) and then on (I). Refer to the ZPL Programming Guide. Refer to the ZPL Programming Guide. Replace the main logic board.

Error code:	33
Description:	The printer fails to calibrate or detect the top of the label.
Causes:	The printer was not calibrated for the label being used. The printer is configured for continuous media. The driver or software configuration is not set correctly.
Remedy:	Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 90. Set the media type to noncontinuous media. See Set Media Type on page 81. Driver or software settings produce commands that can overwrite the printer configuration. Check the driver or software media-related setting.

Mimaki CG75FX

Модули

Детали Stand assy.

Коды ошибок

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Error code:	34
Description:	Non-continuous labels are being treated as continuous labels.
Causes:	The printer was not calibrated for the media being used. The printer is configured for continuous media.
Remedy:	Perform the calibration procedure in Calibrate Media and Ribbon Sensor Sensitivity on page 90. Set the media type to noncontinuous media. See Set Media Type on page 81.

Error code:	36
Description:	The printer locks up while running the Power-On Self Test.
Causes:	Main logic board failure.
Remedy:	Replace the main logic board.

Error code:	40
Display:	Scanner locked
Description:	10-348 ERROR 40 FUSER MAIN LAMP FAILURE Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault, Clear <10-348 & 10-350> is run.
Causes:	1. Deformed paper sensor actuator or faulty sensor. 2. SMPS PBA or Main PBA is defective 3. Faulty cables or connectors.
Remedy:	Switch printer power OFF. Remove the Fuser Assembly. Warning Fuser may be very hot. Use extreme caution to prevent burns. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Replace the Engine Control Board.

Error code:	41
Display:	Self Diagnostic LSU
Description:	Install or Reseat Fuser, Code 41 Front thermistor open error. This is a cold condition. Note If this failure reoccurs three times successively, an Engine NVRAM value is set preventing further printer use until the Clear Tech Rep Fault is performed.
Causes:	• Fuser • Engine Control Board
Remedy:	1 1. Turn OFF power and remove the Fuser Assembly. 2. Measure the resistance between the fuser connector P600-4 and P600-6. 3. Does the resistance measure between 30 K and 190 K Ohms? Go to step 2. Replace the fuser assembly. 2 1. Reinstall the fuser assembly. 2. Enter service diagnostics. 3. From the Sensor Tests run the Fuser Temperature test. 4. Is the temperature indicated approximately 165o C? Replace the engine control board. Go to step 3. 3 1. Turn OFF printer power. 2. Check for an open circuit or poor connection between J600-4 to J600-6 to J404A-2. 3. Is the wiring OK? Replace the engine control board. Repair or replace the wiring harness.

Error code:	42
Display:	Self Diagnostic Temperature
Description:	10-352 ERROR 42 FUSER STS (FRONT) WARM TIME FAILURE
Causes:	1. The ‘Open Cover’ microswitch may be stuck or faulty 2. The tab on the front cover may be damaged or broken 3. Check the connector and cables between Switch and main PBA.
Remedy:	Measure the resistance between the Fuser Assembly connector P600-1 and P600-3. Does the resistance measure approximately 6 ohms for a 110 VAC Fuser or approximately 20 ohms for a 220 VAC Fuser? Y↓N→ Replace the Fuser Assembly. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Reinstall the Fuser. Switch printer power ON. Does the Fuser get warm? Y↓N→ Replace the Chassis AC Power Assembly. Replace the Engine Control Board.

Error code:	43
Display:	Send Error (AUTH)
Description:	10-353 ERROR 43 FUSER SSR1 ON TIME FAILURE
Causes:	1. The ‘Open Cover’ microswitch may be stuck or faulty 2. Check the connector and cables between Switch and main PBA.
Remedy:	Measure the resistance between the Fuser Assembly connector P600-1 and P600-3. Does the resistance measure approximately 6 ohms for a 110 VAC Fuser or approximately 20 ohms for a 220 VAC Fuser? Y↓N→ Replace the Fuser Assembly. Measure the resistance between the Fuser Assembly connector P600-4 and P600-6. Does the resistance measure between 20K and 100K ohms? Y↓N→ Replace the Fuser Assembly. Reinstall Fuser. Remove the Rear Cover, Rear Shield and the Rear Shield Bracket. Measure the resistance between P404A-1 and P404A-2 on the Engine Control Board. Does the resistance measure between 20K and 100K ohms? Y↓N→ Repair or replace the wiring harness between the Engine Control Board and the Fuser. Reinstall the Fuser. Switch printer power ON. Does the Fuser get warm? Y↓N→ Replace the Chassis AC Power Assembly. Replace the Engine Control Board.

Error code:	50
Display:	Tray 2 Paper Empty
Description:	Fuser Fan Failure The Fuser Fan rotation signal indicates to the Engine Control Board that the fan is no longer operational.
Causes:	• Fuser Fan, PL5.3.31 • FAN/PHD/MOT Harness, PL10.1.9 • Engine Control Board, PL9.1.16
Remedy:	1 Check the Fuser Fan for damage. Remove the Front Cover. Is the fan damaged? Replace the Fuser Fan. Go to Step 2. 2 Check the Fuser Fan connection. Is P/J482 connected to the harness? Go to Step 2. Reconnect the Fan. 3 Check orientation of the Fuser Fan. Does the Fan’s label face into the chute? Go to Step 3. Correct the installation. 4 Test the Fuser Fan. Run the Service Diagnostics Fuser Fan test. Does the Fan operate. Go to Step 6. Go to Step 5. 5 Check all pins on the FAN/PHD/MOT Harness PL10.1.9 for continuity. 1. Disconnect P/J48 and P/J482. 2. Check continuity between J48 <=> P483. Go to Step 5. Replace the FAN/PHD/MOT Harness. 6 Check the fan rotation signal. Print one sheet. Is there +3.3 V across P/J48-A12 <=> P/J48-A13? Replace the Engine Control Board. Replace the Fuser Fan.

Error code:	51
Display:	Send Error (DNS)
Description:	Rear Fan Failure The Rear Fan rotation signal indicates the fan is no longer operational.
Causes:	• Rear Fan, PL1.1.19 • LVPS, PL9.1.6 • Engine Control Board, PL9.1.16 • LV Harness, PL10.1.2
Remedy:	1 Check the Rear Fan for damage. Remove the Rear Cover. Is the fan damaged? Replace the Rear Fan. Go to Step 2. 2 Check the Rear Fan connection. Is P/J166 connected to the harness? Go to Step 3. Connect the Fan. 3 Check orientation of the Rear Fan. Does the Fan’s label face inwards? Go to Step 4. Correct the installation. 4 Test the Rear Fan. Run the Service Diagnostics Rear Fan test. Does the fan operate? Go to Step 6. Go to Step 5. 5 Check for +24 V to the fan. Disconnect P/J166. Is there +24 V across P166-1 <=> P166-3? Replace the Rear Fan. Replace the LVPS. 6 Check the fan rotation signal to the LVPS. Print one sheet. Is there +3.3 V between P/J166-1 <=> P/J166-3? Replace the Fuser Fan. Go to Step 7. 7 Check the rotation signal from the LVPS. Print one sheet. Is there +3.3 V between P/J165-15 <=> P/J165-3? Replace the LVPS. Go to Step 8. 8 Check the fan rotation signal at the Engine Control Board. Print one sheet. Is there +3.3 V between P/J61-4 <=> P/J61-16? Replace the LV Harness Replace the Engine Control Board.

Error code:	n01
Display:	NO ATC UNIT
Description:	The [ATC] menu item was executed, but no ATC unit is installed.
Causes:	Instantaneous excessive load was given to the X-axis.
Remedy:	The [ATC] menu item can be executed, only when an ATC unit is installed. After a short interval, the machine automatically returns to the original screen.

Error code:	n02
Display:	NOW CATCHING TOOL "ENTER" TO RELEASE
Description:	The power was switched on while a tool was in a gripped state.
Causes:	Big load has been given to the X-axis continuously.
Remedy:	When the power is switched on while a tool is gripped, the tool is released to ensure safety. Pressing the [ENTER] key immediately performs a forced release and clears the error. No operation to return the tool to the magazine is performed, so support the tool with your hand as you perform this operation to keep the tool from being dropped. (1)Press the [ENTER] key. A forced release is performed, and the message [IF TOOL IS RELEASED, THEN PUSH "ENTER"] appears. (2)If the tool was released, then press the [ENTER] key to clear the error. If the tool was not released, then switch off the power. Make sure the air pressure is within the specified range and that no air hoses of cables have come loose, then switch on the power. If the error message appears again, press the [ENTER] key. If this operation fails to release the tool, then contact your Roland DG Corp. service center. If this message does not appear even though a tool is grasped, then immediately switch off the power and contact your Roland DG Corp. service center.