Brother MFC-9340CDW
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Модули
COVERS and LABELS
ADF
FRAME L and DRIVE UNIT
FRAME R UNIT
PANEL
PAPER TRAY
PCB
PERIODICAL MAINTENANCE PARTS
PAPER FEEDER
DUPLEX
DOCUMENT SCANNER
FRAME
FRAME L
FUSER UNIT
LED JOINT COVER
PAPER EJECT
Детали PCB
| Деталь: | INNER FRONT COVER |
| Парткод: | LEF053002 |
| Деталь: | INNER FRONT COVER |
| Парткод: | LEF053001 |
| Деталь: | FRONT COVER ASSY (SP) |
| Парткод: | LY7419002 |
| Деталь: | FRONT COVER ASSY (SP) |
| Парткод: | LY7419001 |
| Деталь: | SIDE COVER R |
| Парткод: | LEF057001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | SIDE COVER L |
| Парткод: | LEF110001 |
| Деталь: | SIDE COVER L |
| Парткод: | LEF108001 |
| Деталь: | SIDE COVER L |
| Парткод: | LEF059001 |
| Деталь: | BACK COVER ASSY |
| Парткод: | LY6613001 |
| Деталь: | BACK COVER ASSY |
| Парткод: | LY6409001 |
| Деталь: | BACK COVER LOWER |
| Парткод: | LY6412001 |
| Деталь: | FUSER COVER ASSY |
| Парткод: | LY6413001 |
| Деталь: | LAN PORT CAP |
| Парткод: | LY0872001 |
| Деталь: | EXT CAP |
| Парткод: | LE8842001 |
| Деталь: | MJ COVER EXT |
| Парткод: | UF5745000 |
| Деталь: | DCP EMBLEM |
| Парткод: | LX4197003 |
| Деталь: | MFC EMBLEM |
| Парткод: | LX4202004 |
| Деталь: | MFC EMBLEM |
| Парткод: | LX4196001 |
| Деталь: | MFC EMBLEM |
| Парткод: | LX4202001 |
| Деталь: | LABEL FRONT JAM 25X21 |
| Парткод: | LY6425001 |
| Деталь: | LABEL H/SP CAUTION REAR 44X41 |
| Парткод: | LY6426001 |
| Деталь: | LABEL HEAT CAUTION F200 |
| Парткод: | LY6780001 |
| Деталь: | LABEL HEAT CAUTION F200 |
| Парткод: | LY6427001 |
| Деталь: | LABEL DR OPERATION 118X24 |
| Парткод: | LY6428001 |
| Деталь: | LABEL SPRAY CAUTION 115 |
| Парткод: | LEF142001 |
| Деталь: | LABEL BELT OPERATION 89X20 |
| Парткод: | LEF143001 |
| Деталь: | MANUAL FEED SLOT COVER ASSY |
| Парткод: | LY6403002 |
| Деталь: | MANUAL FEED SLOT COVER ASSY |
| Парткод: | LY6403001 |
| Деталь: | EMBLEM BROTHER SHEET |
| Парткод: | LY4852004 |
| Деталь: | EMBLEM BROTHER SHEET |
| Парткод: | LY4852002 |
| Деталь: | USB HOST PCB ASSY |
| Парткод: | LT2221001 |
| Деталь: | TAPTITE BIND B M3X10 |
| Парткод: | LU5694001 |
| Деталь: | ADF UNIT (SP) |
| Парткод: | LEF374001 |
| Деталь: | ADF UNIT (SP) |
| Парткод: | LEF377001 |
| Деталь: | HINGE ASSY L |
| Парткод: | LX5255003 |
| Деталь: | HINGE ASSY L |
| Парткод: | LX4126001 |
| Деталь: | HINGE R |
| Парткод: | LX5180010 |
| Деталь: | HINGE R SUPPORT |
| Парткод: | LS8155001 |
| Деталь: | FLAT CABLE HOLDER ASSY (SP) |
| Парткод: | LEF322001 |
| Деталь: | DOCUMENT COVER ASSY |
| Парткод: | LEF125001 |
| Деталь: | ADF MOTOR |
| Парткод: | LX4064001 |
| Деталь: | FIRST SIDE DOCUMENT SCANNING POSITION SENSOR PCB ASSY |
| Парткод: | LG6753001 |
| Деталь: | SECOND SIDE DOCUMENT SCANNING POSITION SENSOR PCB |
| Парткод: | LG6753001 |
| Деталь: | ADF COVER/DOCUMENT |
| Парткод: | LT1120001 |
| Деталь: | DETECTION SENSOR PCB ASSY DOCUMENT FEED ROLLER ASSY2 |
| Парткод: | LX8675001 |
| Деталь: | EJECT FILM |
| Парткод: | LX5477001 |
| Деталь: | ADF SEPARATION PAD SPRING |
| Парткод: | LX4095001 |
| Деталь: | ADF SEPARATION PAD HOLDER ASSY |
| Парткод: | LX9751001 |
| Деталь: | PAPER STACK LEVER |
| Парткод: | LX4188001 |
| Деталь: | SECOND SIDE CIS UNIT |
| Парткод: | LT2235001 |
| Деталь: | SECOND SIDE CIS FLAT CABLE |
| Парткод: | LT2236001 |
| Деталь: | FLAT CABLE SPONGE2 |
| Парткод: | LEF118001 |
| Деталь: | CIS GLASS |
| Парткод: | LX4097001 |
| Деталь: | CIS GLASS STOPPER |
| Парткод: | LX4098001 |
| Деталь: | CIS SPACER |
| Парткод: | LX9030001 |
| Деталь: | DOCUMENT SEPARATE ROLLER ASSY |
| Парткод: | LX9296001 |
| Цена: | 1 700 ₽ |
| Деталь: | DOCUMENT SEPARATE ROLLER ASSY |
| Парткод: | LX9297001 |
| Цена: | 1 600 ₽ |
| Деталь: | GEAR COVER |
| Парткод: | LEF077001 |
| Деталь: | ADF COVER ASSY |
| Парткод: | LX5042002 |
| Деталь: | ADF COVER ASSY |
| Парткод: | LEF144001 |
| Деталь: | ADF DOCUMENT SUPPORT |
| Парткод: | LX5371001 |
| Деталь: | DOCUMENT FEED ROLLER ASSY1 |
| Парткод: | LX9168001 |
| Деталь: | ADF DOCUMENT OUTPUT SUPPORT FLAP |
| Парткод: | LX4184001 |
| Деталь: | HINGE ARM R |
| Парткод: | LS8141001 |
| Деталь: | PROCESS DRIVE UNIT |
| Парткод: | LEF006001 |
| Деталь: | TAPTITE PAN B M4X12DA |
| Парткод: | LU6109001 |
| Деталь: | MAIN DRIVE UNIT |
| Парткод: | LY6100001 |
| Цена: | 3 200 ₽ |
| Деталь: | FUSER DRIVE GEAR Z25 |
| Парткод: | LY0233001 |
| Цена: | 250 ₽ |
| Деталь: | DEVELOP RELEASE SENSOR PCB ASSY |
| Парткод: | LV0885001 |
| Цена: | 900 ₽ |
| Деталь: | CONTROL PANEL ASSY |
| Парткод: | LEF129001 |
| Деталь: | CONTROL PANEL ASSY |
| Парткод: | LEF131001 |
| Деталь: | CONTROL PANEL ASSY |
| Парткод: | LEF133001 |
| Деталь: | CONTROL PANEL ASSY |
| Парткод: | LEF174001 |
| Деталь: | CONTROL PANEL ASSY |
| Парткод: | LEF078001 |
| Деталь: | PANEL COVER ASSY (SP) |
| Парткод: | LEF313001 |
| Деталь: | PANEL COVER ASSY (SP) |
| Парткод: | LEF315001 |
| Деталь: | PANEL COVER ASSY (SP) |
| Парткод: | LEF316001 |
| Деталь: | PANEL COVER ASSY (SP) |
| Парткод: | LEF317001 |
| Деталь: | PANEL COVER ASSY (SP) |
| Парткод: | LEF318001 |
| Деталь: | TOUCH PANEL ASSY |
| Парткод: | LEF083001 |
| Деталь: | LCD |
| Парткод: | A63291001 |
| Деталь: | PANEL CONTROL PCB ASSY |
| Парткод: | LT2237001 |
| Деталь: | PAPER TRAY |
| Парткод: | LY6602002 |
| Деталь: | PAPER TRAY |
| Парткод: | LY6342002 |
| Деталь: | PAPER TRAY |
| Парткод: | LY6602001 |
| Цена: | 3 400 ₽ |
| Деталь: | COLOR LABEL |
| Парткод: | LY6986001 |
| Деталь: | COLOR LABEL |
| Парткод: | LY6423001 |
| Деталь: | GEAR Z19M10 |
| Парткод: | LR0252001 |
| Деталь: | GEAR Z23M10Z14M75 |
| Парткод: | LR0253001 |
| Деталь: | LIFT GEAR 46 |
| Парткод: | LY2202001 |
| Деталь: | MAIN PCB B57T054 ASSY5 DCLFB |
| Парткод: | LT2481001 |
| Деталь: | MAIN PCB B57T054 ASSY1 DCLFB |
| Парткод: | LT2282001 |
| Деталь: | MAIN PCB B57T054 ASSY1 DCLFB |
| Парткод: | LT2282051 |
| Деталь: | MAIN PCB B57T054 ASSY2 DCLFB |
| Парткод: | LT2283001 |
| Деталь: | MAIN PCB B57T054 ASSY3 DCLFB |
| Парткод: | LT2284001 |
| Деталь: | MAIN PCB B57T054 ASSY3 DCLFB |
| Парткод: | LT2284051 |
| Деталь: | MAIN PCB B57T054 ASSY4 DCLFB |
| Парткод: | LT2242001 |
| Деталь: | MAIN PCB B57T054 ASSY4 DCLFB |
| Парткод: | LT2242051 |
| Деталь: | TAPTITE CUP S M3X8 SR |
| Парткод: | LP2378001 |
| Деталь: | MODEM PCB B57T093 ASSY |
| Парткод: | LT2758021 |
| Деталь: | MODEM PCB B57T093 ASSY |
| Парткод: | LT2759031 |
| Деталь: | MODEM FLAT CABLE |
| Парткод: | LT2246001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB ASSY 230V |
| Парткод: | LT2249001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLY PCB ASSY 115V |
| Парткод: | LT2247001 |
| Деталь: | LOW-VOLTAGE POWER SUPPLYPCB ASSY 115V |
| Парткод: | LT2247001 |
| Деталь: | HIGHT-VOLTAGE POWER SUPPLY PCB ASSY |
| Парткод: | LV0928001 |
| Цена: | 7 800 ₽ |
| Деталь: | FLAT CABLE SPONGE2 |
| Парткод: | LEF118001 |
| Деталь: | FLAT CABLE SPONGE3 |
| Парткод: | LEF164001 |
| Деталь: | PAPER FEEDING KIT (SP) |
| Парткод: | LY7418001 |
| Деталь: | PAPER FEED UNIT (SP) |
| Парткод: | LY7536002 |
| Цена: | 5 000 ₽ |
| Деталь: | PAPER FEED UNIT (SP) |
| Парткод: | LY7536001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | DUPLEX TRAY A4 |
| Парткод: | LY6649001 |
| Деталь: | DUPLEX TRAY LTR |
| Парткод: | LY6587001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | DOCUMENT SCANNER UNIT (SP) |
| Парткод: | LEF378002 |
| Деталь: | DOCUMENT SCANNER UNIT (SP) |
| Парткод: | LEF378001 |
| Деталь: | DOCUMENT SCANNER UNIT (SP) |
| Парткод: | LEF381001 |
| Деталь: | FIRST SIDE CIS UNIT |
| Парткод: | LT1713001 |
| Цена: | 2 600 ₽ |
| Деталь: | FIRST SIDE CIS FLAT CABLE |
| Парткод: | LT2224001 |
| Деталь: | ADF CLEAN UP LABEL |
| Парткод: | LX5186001 |
| Деталь: | ADF CLEAN UP LABEL |
| Парткод: | LX7422001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | REGISTRATION MARK L PCB ASSY |
| Парткод: | LV0905001 |
| Деталь: | REGISTRATION MARK R PCB ASSY |
| Парткод: | LV0903001 |
| Деталь: | TAPTITE BIND S M3X5 |
| Парткод: | 85320516 |
| Деталь: | EJECT SENSOR PCB ASSY |
| Парткод: | LV0890001 |
| Деталь: | MAIN FAN |
| Парткод: | LY6770001 |
| Цена: | 1 500 ₽ |
| Деталь: | HVPS FLAT CABLE |
| Парткод: | LV0918001 |
| Деталь: | PAPER FEED CLUTCH |
| Парткод: | LY6134001 |
| Цена: | 900 ₽ |
| Деталь: | DEVELOP RELEASE CLUTCH |
| Парткод: | LY6135001 |
| Деталь: | REGISTRATION CLUTCH |
| Парткод: | LY6136001 |
| Цена: | 900 ₽ |
| Деталь: | WIRELESS LAN CAP |
| Парткод: | LY6139001 |
| Деталь: | EXTERNAL TEMPERATURE/HUMIDITY SENSOR |
| Парткод: | LV0942001 |
| Деталь: | WIRELESS LAN PCB ASSY |
| Парткод: | LT2809001 |
| Деталь: | WIRELESS LAN PCB ASSY |
| Парткод: | LT2722001 |
| Деталь: | SPACER SPONGE |
| Парткод: | LT2604001 |
| Цена: | 80 ₽ |
| Деталь: | PANEL UNIT, MFC9840CDW |
| Парткод: | LR2232001 |
| Цена: | 16 800 ₽ |
| Деталь: | FUSER UNIT 115V (SP) |
| Парткод: | LY6753001 |
| Деталь: | FUSER UNIT 230V (SP) |
| Парткод: | LY6754001 |
| Деталь: | TAPTITE PAN(WASHER)B M4X12DA |
| Парткод: | LU6109001 |
| Деталь: | JOINT COVER ASSY (SP) |
| Парткод: | LEF319001 |
| Деталь: | JOINT COVER ASSY (SP) |
| Парткод: | LEF321001 |
| Деталь: | JOINT COVER ASSY (SP) |
| Парткод: | LEF320001 |
| Деталь: | LED ASSY (SP) |
| Парткод: | LY6790001 |
| Деталь: | LED FLAT CABLE |
| Парткод: | LV0921001 |
| Деталь: | LED(Y) FLAT CABLE |
| Парткод: | LV0945001 |
| Деталь: | HOLDER HOOK |
| Парткод: | LY6277001 |
| Деталь: | Z SPRING L |
| Парткод: | LY6274001 |
| Деталь: | LED CONTROL PCB ASSY |
| Парткод: | LV0907001 |
| Деталь: | LED CONTROL FLAT CABLE |
| Парткод: | LT2220001 |
| Деталь: | PULL ARM L |
| Парткод: | LP2727001 |
| Деталь: | PULL ARM R |
| Парткод: | LP2728001 |
| Деталь: | PULL ARM GUIDE |
| Парткод: | LS7023001 |
| Деталь: | PULL ARM SPRING |
| Парткод: | LX4020001 |
| Деталь: | LOCK CLAW |
| Парткод: | LF6148001 |
| Деталь: | FLAT CABLE HOLDER COVER |
| Парткод: | LEF050001 |
| Деталь: | JOINT COVER SIDE L |
| Парткод: | LEF106001 |
| Деталь: | JOINT COVER SIDE L |
| Парткод: | LEF051001 |
| Деталь: | SUPPORT FLAP |
| Парткод: | LY6250002 |
| Деталь: | SUPPORT FLAP |
| Парткод: | LY6250001 |
| Деталь: | FLAT CABLE SPONGE1 |
| Парткод: | LEF117001 |
| Деталь: | CORD HOOK |
| Парткод: | LP2612002 |
| Деталь: | FLAT CABLE COVER |
| Парткод: | LY6272001 |
| Деталь: | PAPER STACK LEVER |
| Парткод: | LY6255001 |
| Деталь: | JOINT COVER SIDE R |
| Парткод: | LEF104001 |
| Деталь: | JOINT COVER SIDE R |
| Парткод: | LEF032001 |
| Деталь: | SPEAKER UNIT |
| Парткод: | LT2218001 |
| Деталь: | JOINT COVER BACK |
| Парткод: | LEF105001 |
| Деталь: | JOINT COVER BACK |
| Парткод: | LEF033001 |
| Деталь: | PAPER EJECT ASSY |
| Парткод: | LY6603002 |
| Деталь: | PAPER EJECT ASSY |
| Парткод: | LY6385002 |
| Деталь: | PAPER EJECT ASSY |
| Парткод: | LY6603001 |
| Деталь: | COOLING ROLLER SPRING L |
| Парткод: | LY6964001 |
| Деталь: | TAPTITE BIND B M4X12 |
| Парткод: | LU5693001 |
| Деталь: | BACK COVER SENSOR HARNESS ASSY |
| Парткод: | LV0927001 |
| Деталь: | EJECT ROLLER ASSY |
| Парткод: | LY6397001 |
| Деталь: | EXIT ROLLER BUSHING R |
| Парткод: | LY0790001 |
| Деталь: | BACK COVER UPPER |
| Парткод: | LY6401001 |
| Деталь: | Электромагнитная муфта узла подачи тонера |
| Парткод: | LR2302001 |
| Цена: | 1 100 ₽ |
Коды ошибок
0100
0201
0202
0501
0502
0503
0504
0505
0506
050A
050B
050C
0800
0900
0A02
0B01
0B02
0C00
1003
1004
1D01
1D02
1D03
1D04
1E01
1E02
3801
3A00
4001
4002
4003
4004
4201
4202
4203
4204
4300
4400
4500
4700
4800
4B01
4B02
4B03
4B04
4C01
4C02
4C03
4C04
4C05
4F01
4F02
4F03
4F04
5002
6001
6004
6101
6102
6103
6104
6208
6209
620A
6300
6400
6801
6901
6902
6A00
6B01
6B02
6B03
6B04
6B0A
6E00
7000
7100
7300
7700
7900
8501
8505
8903
8904
8A01
8C00
8D01
8D02
8E01
8E02
8E03
9002
9302
9307
9701
9801
9802
9803
9804
9901
9902
9903
9A01
9A02
9A03
A000
A200
A300
A400
A500
A600
A700
A800
A900
AC00
AD00
AF00
B000
B700
B800
B900
BB00
BC00
BD00
BF00
C001
C002
C003
C004
C700
C800
D100
D200
D800
D900
DA00
DB00
E000
E100
E500
E600
EC00
F900
Описание
| Error code: | 0100 |
| Display: | MAINTENANCE CALL 0100 |
| Description: | Backup memory device error |
| Causes: | Defective flash memory. Defective main PWB. |
| Remedy: | EEPROM (main PWB) 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main PWB |
| Error code: | 0201 |
| Display: | Print Unable 02 Turn the power off and then back on again. |
| Description: | Head 2 is abnormally hot. Head 2 temperature has reached 58°C and above. |
| Causes: | Thermistor (Head) has a problem. Flexible Cable has short circuitted or cut-line. |
| Remedy: | Check Flexible Cable connection around Head Head replacement |
| Error code: | 0202 |
| Display: | Print Unable 02 Turn the power off and then back on again. |
| Description: | Head 3 is abnormally hot. Head 3 temperature has reached 58°C and above. |
| Causes: | Thermistor (Head) has a problem. Flexible Cable has short circuitted or cut-line. |
| Remedy: | Check Flexible Cable connection around Head Head replacement |
| Error code: | 0501 |
| Display: | FUSER ERROR |
| Description: | Fusing Pressure Roller warm-up failure • The Fusing Pressure Roller Thermistor/1 (TH2) fails to raise a given degree of temperature even after the lapse of a given period of time after the Fusing Pressure Heater Lamp (H3) is turned ON. • The detected temperature of the Fusing Pressure Roller Thermistor/1 (TH2) is lower for a given level of degree than one of the Heating Roller Thermistor/1 (TH1) after the Front Door is opened or closed, the Main Power Switch is turned ON or TROUBLE RESET is implemented. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | 1 Check the Fusing Unit for correct installation (whether it is secured in position). 2 Check the Fusing Unit, PWB-M and PU1 for proper connection and correct or change as necessary. 3 Change Fusing Unit. 4 Change PWB-M. 5 Change PU1. |
| Error code: | 0502 |
| Display: | Thermistor failure CODE (0502) Turn power off, on |
| Description: | 0502 Thermistor Failure, 0510 Fuser Failure, and 0520 Fuser Failure 0502 Thermistor Failure The temperature detected by the thermistor does not reach an expected level after the warm-up cycle starts. |
| Causes: | • Fuser, PL4.0.13 • Engine Control Board, PL13.0.20 • Power Supply, PL13.0.17 |
| Remedy: | 1 Check that the Fuser is installed correctly. Does the problem persist? Go to step 2. Complete. 2 Check the Engine Control Board connectors P/J2, P/J3, and P/J6. Are the connectors seated properly? Go to step 3 Reseat the connectors. If the problem persists, go to step 3. 3 Check the Low Voltage Power Supply connectors CN3, CN5, and CN7. Are the connectors seated properly? Go to step 4. Reseat the connectors. If the problem persists, go to step 4. 4 Replace the Fuser (8-9). Does the problem persist? Go to step 5. Complete. 5 Replace the Engine Control Board. Does the problem persist? Go to step 6. Complete. 6 Replace the Power Supply. Complete. |
| Error code: | 0503 |
| Display: | TERMISTOR2 |
| Description: | Thermistor resistance failure |
| Causes: | • The difference between the temperature detected by thermistor/1 and that detected by thermistor/2 exceeds a predetermined value. |
| Remedy: | 1 Change fuser unit. - - 2 For C110: 1. Main switch is turned ON. 2. Open the top cover. 3. Press the following keys in this order. ROTATE TONER key -ATTENTION key - ATTENTION key - ROTATE TONER key. 4. Main switch is turned OFF/ON. For C130n: 1. Main switch is turned ON. 2. Execute [SERVICE MENU] - [FUSER UNLOCK]. See P.103 - - 3 Change PRCB. - - 4 Change DCPU. - - |
| Error code: | 0504 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | After the center thermistor of the fuser unit was normally heated, it detected a temperature lower than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0505 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor of the fuser unit detected a temperature rise greater than the specified value within a set period of time. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0506 |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor of the fuser unit detected a temperature fall greater than the specified value within a set period of time. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050A |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | The center thermistor or side thermistor of the fuser unit detected some temperature error in the hardware. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050B |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | When the temperature of the center thermistor of the fuser unit is lower than the idle temperature, the side thermistor of the fuser unit detected a temperature higher than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 050C |
| Display: | Print Unable 05 Turn the power off and then back on again. |
| Description: | When the temperature of the center thermistor of the fuser unit is higher than the idle temperature, the side thermistor of the fuser unit detected a temperature lower than the specified value. |
| Causes: | 1 Connection failure of the center or side thermistor harness of the fuser unit 2 Connection failure of the heater harness of the fuser unit 3 Harness connection failure of the eject sensor PCB 4 Harness connection failure of the low-voltage power supply PCB 5 Eject sensor PCB failure 6 Fuser unit failure 7 Low-voltage power supply PCB failure 8 Main PCB failure |
| Remedy: | < User Check > - Turn OFF the power switch. After several seconds, turn ON the power again and check that this error is reset. 1 Connection failure of the center or side thermistor harness of the fuser unit Reconnect the harness of the center thermistor or side thermistor of the fuser unit. 2 Connection failure of the heater harness of the fuser unit Reconnect the heater harness of the fuser unit. 3 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 4 Connection failure of the low-voltage power supply PCB harness Reconnect the low-voltage power supply PCB harness. 5 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 6 Fuser unit failure Replace the fuser unit. 7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0800 |
| Display: | Print Unable 08 Turn the power off and then back on again. |
| Description: | Image processing error JAM010X is detected twice. |
| Causes: | Defective main PWB. |
| Remedy: | Main PWB Replace the main PWB. |
| Error code: | 0900 |
| Display: | Print Unable 09 Turn the power off and then back on again. |
| Description: | FAX software incompatible detection error Incompatible FAX control PWB is installed. |
| Causes: | Defective FAX software. Defective FAX control PWB. |
| Remedy: | Defective FAX software. Install the fax software. Defective FAX control PWB. Replace the fax control PWB and check for correct operation. |
| Error code: | 0A02 |
| Display: | Print Unable 0A Turn the power off and then back on again. |
| Description: | The fuser fan failure was detected. |
| Causes: | 1 Harness connection failure of the main fan 2 Harness connection failure of the high-voltage power supply PCB 3 Harness connection failure between the low-voltage power supply PCB and main PCB 4 Main fan failure 5 Low-voltage power supply PCB failure 6 High-voltage power supply PCB failure 7 Main PCB failure |
| Remedy: | 1 Connection failure of the fuser fan harness Reconnect the fuser fan harness. 2 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 3 Fuser fan failure Replace the fuser fan. 4 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 5 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0B01 |
| Display: | Print Unable 0B Turn the power off and then back on again. |
| Description: | Error occurred in the high-voltage power supply PCB ASSY while the machine is in operation. |
| Causes: | 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the drum unit. 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0B02 |
| Display: | Print Unable 0B Turn the power off and then back on again. |
| Description: | Error occurred in the high-voltage power supply PCB ASSY in the ready state. |
| Causes: | 1 Harness connection failure of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the drum unit. 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 0C00 |
| Display: | Print Unable 0C Turn the power off and then back on again. |
| Description: | Error occurred in the density sensor. |
| Causes: | 1 Registration mark L PCB harness connection failure 2 Eject sensor PCB harness connection failure 3 Registration mark L PCB ASSY failure 4 Eject sensor PCB failure 5 Main PCB failure |
| Remedy: | 1 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 2 Registration mark sensor L PCB failure Replace the registration mark sensor unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1003 |
| Display: | Print Unable 10 Turn the power off and then back on again. |
| Description: | The registration mark sensor R is dirty and cannot normally receive reflected light. |
| Causes: | 1 Registration mark sensor L dirty 2 Registration mark L PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark L PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure |
| Remedy: | < User Check > - Clean the dirt on the belt unit or replace the belt unit. - Replace the waste toner box. 1 Dirt on the registration mark sensor R Clean the registration mark sensor R of the registration mark sensor R PCB. 2 Dirt by toner inside the machine Clean inside of the machine. 3 Registration mark sensor R PCB failure Replace the registration mark sensor unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1004 |
| Display: | Print Unable 10 Turn the power off and then back on again. |
| Description: | The registration mark sensor L is dirty and cannot normally receive reflected light. |
| Causes: | 1 Registration mark sensor R dirty 2 Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Registration mark R PCB ASSY failure 5 Eject sensor PCB failure 6 Main PCB failure |
| Remedy: | < User Check > - Clean the dirt on the belt unit or replace the belt unit. - Replace the waste toner box. 1 Dirt on the registration mark sensor L Clean the registration mark sensor L of the registration mark sensor L PCB. 2 Dirt by toner inside the machine Clean inside of the machine. 3 Registration mark sensor L PCB failure Replace the registration mark sensor unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 1D01 |
| Display: | Print Unable 1D Turn the power off and then back on again. |
| Description: | Communication error occurred in the LED ASSY (Black). |
| Causes: | 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure |
| Remedy: | Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 1D02 |
| Display: | Print Unable 1D Turn the power off and then back on again. |
| Description: | Communication error occurred in the LED ASSY (Yellow). |
| Causes: | 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure |
| Remedy: | Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 1D03 |
| Display: | Print Unable 1D Turn the power off and then back on again. |
| Description: | Communication error occurred in the LED ASSY (Magenta). |
| Causes: | 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure |
| Remedy: | Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 1D04 |
| Display: | Print Unable 1D Turn the power off and then back on again. |
| Description: | Communication error occurred in the LED ASSY (Cyan). |
| Causes: | 1 Connection failure of the flat cable of each LED ASSY 2 LED control PCB harness connection failure 3 Flat cable failure of each LED ASSY. 4 Each LED ASSY failure 5 LED control PCB failure 6 Main PCB failure |
| Remedy: | Check the flat cable connection of each LED ASSY and reconnect it. Check the LED control PCB harness connection and reconnect it. Replace the flat cable of each LED ASSY. Replace the each LED ASSY. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 1E01 |
| Display: | Print Unable 1E Turn the power off and then back on again. |
| Description: | Access is unavailable between the main PCB and LED control PCB. |
| Causes: | 1 LED control PCB harness connection failure 2 LED control PCB failure 3 Main PCB failure |
| Remedy: | Check the LED control PCB harness connection and reconnect it. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 1E02 |
| Display: | Print Unable 1E Turn the power off and then back on again. |
| Description: | Read/Write is unavailable between the main PCB and LED control PCB. |
| Causes: | 1 LED control PCB harness connection failure 2 LED control PCB failure 3 Main PCB failure |
| Remedy: | Check the LED control PCB harness connection and reconnect it. Replace the LED control PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 3801 |
| Display: | Print Unable 38 Turn the power off and then back on again. |
| Description: | Temperature error occurred in the external temperature/humidity sensor. |
| Causes: | 1 External temperature/humidity sensor harness connection failure 2 External temperature/humidity sensor failure 3 Main PCB failure |
| Remedy: | 1 Connection failure of the high-voltage power supply PCB harness Reconnect the high-voltage power supply PCB harness. 2 External temperature/humidity sensor failure Replace the high-voltage power supply PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 3A00 |
| Display: | Print Unable 3A Turn the power off and then back on again. |
| Description: | Error occurred in the communication between the controller in the main PCB and engine. |
| Causes: | 1 Main PCB failure |
| Remedy: | 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4001 |
| Display: | ERROR E146-4001 Call for service. |
| Description: | Polygon motor synchronization error After polygon motor is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s. |
| Causes: | Defective connector cable or poor contact in the connector. Defective polygon motor. Defective engine PWB. |
| Remedy: | Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and Engine PWB (YC15) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4002 |
| Display: | Drum End Soon:Y |
| Description: | Polygon motor C synchronization error After polygon motor C is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s. |
| Causes: | Defective connector cable or poor contact in the connector. Defective polygon motor C. Defective engine PWB. |
| Remedy: | Polygon motor C (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor C and LSU relay PWB (YC9) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4003 |
| Display: | Drum End Soon:M |
| Description: | Polygon motor M synchronization error After polygon motor M is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s |
| Causes: | Defective connector cable or poor contact in the connector. Defective polygon motor M. Defective engine PWB. |
| Remedy: | Polygon motor M (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor M and LSU relay PWB (YC7) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4004 |
| Display: | Drum End Soon:C |
| Description: | Polygon motor Y synchronization error After polygon motor Y is driven, the ready signal does not turn to L within 30 s. The polygon motor speed won’t stabilize within 10 s. |
| Causes: | Defective connector cable or poor contact in the connector. Defective polygon motor Y. Defective engine PWB. |
| Remedy: | Polygon motor Y (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor Y and LSU relay PWB (YC11) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4201 |
| Display: | Replace Drum:BK |
| Description: | BD steady-state error K The BD signal is not detected. |
| Causes: | Defective connector cable or poor contact in the connector. Defective PD PWB. Defective engine PWB. |
| Remedy: | PD PWB K (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC3) LSU relay PWB (YC2) and Engine PWB (YC11) 2. If the FFC wiring is disconnected, shorted or grounded, replace the FFC wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4202 |
| Display: | Replace Drum:Y |
| Description: | BD steady-state error C The BD signal is not detected. |
| Causes: | Defective connector cable or poor contact in the connector. Defective PD PWB C. Defective engine PWB. |
| Remedy: | PD PWB C (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC10) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the FFC wiring is disconnected, replace the FFC wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4203 |
| Display: | Replace Drum:M |
| Description: | BD steady-state error M The BD signal is not detected. |
| Causes: | Defective connector cable or poor contact in the connector. Defective PD PWB M. Defective engine PWB. |
| Remedy: | PD PWB M (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC8) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the FFC wiring is disconnected, replace the FFC wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4204 |
| Display: | Replace Drum:C |
| Description: | BD steady-state error Y The BD signal is not detected. |
| Causes: | Defective connector cable or poor contact in the connector. Defective PD PWB Y. Defective engine PWB |
| Remedy: | PD PWB Y (LSU) 1. Confirm that the FFC wiring connector is not distorted and connect the FFC wiring all the way in. Laser scanner unit and LSU relay PWB (YC12) LSU relay PWB (YC3) and Engine PWB (YC12) 2. If the FFC wiring is disconnected, replace the FFC wiring. 3. Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4300 |
| Display: | Supplies Belt End Soon |
| Description: | Polygon motor phase error ASIC won’t settle in completion of phase adjustment for 2 s after a BD signal is detected. |
| Causes: | Defective laser scanner unit. Defective engine PWB. |
| Remedy: | Laser scanner unit Replace the laser scanner unit. Engine PWB 1. Check the engine software and upgrade to the latest, if necessary. 2. Replace the engine PWB. |
| Error code: | 4400 |
| Display: | Supplies Replace Belt |
| Description: | Number of pages printed with the belt unit has reached the upper limit. (Printing is not stopped.j |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter |
| Remedy: | < User Check > - Prepare a new belt unit. 1 Main PCB failure if the error code remains after replacing with a new belt unit and resetting the belt counter Replace the main PCB ASSY. |
| Error code: | 4500 |
| Display: | Maintenance Replace Fuser |
| Description: | Number of used pages for the fuser unit has reached the upper limit. (Printing is not stopped.j |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new fuser unit and resetting the fuser unit counter |
| Remedy: | 1 The fuser unit is at the end of life Replace the fuser unit. After replacing the fuser unit, refer to (Function code 88), and reset the fuser unit counter. 2 Main PCB failure if the error code remains after replacing with a new fuser unit and resetting the fuser unit counter Replace the main PCB ASSY. |
| Error code: | 4700 |
| Display: | Supplies WT Box End Soon |
| Description: | VIDEO_ASIC device error Communication with the video ASIC has failed 5 times successively. After writing to the VIDEO ASIC, the error that the reading value from the same address does not match occurs 8 times successively. |
| Causes: | Engine PWB. Main PWB |
| Remedy: | Main PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main PWB are properly connected, and if not, re-connect them. 3. Replace the main PWB. |
| Error code: | 4800 |
| Display: | Replace WT Box Replace the Waste Toner Box inside the machine. |
| Description: | After the waste toner sensor detected that the waste toner box was almost full, pages more than the specified number have been printed. |
| Causes: | 1 Dirt on the contact of waste toner sensor in high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Replace the waste toner box. 1 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B01 |
| Display: | Supplies Toner Low:BK |
| Description: | Dot counter of the toner cartridge (Black) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B02 |
| Display: | Supplies Toner Low:Y |
| Description: | Dot counter of the toner cartridge (Yellow) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B03 |
| Display: | Supplies Toner Low:M |
| Description: | Dot counter of the toner cartridge (Magenta) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4B04 |
| Display: | Supplies Toner Low:C |
| Description: | Dot counter of the toner cartridge (Cyan) or develop roller counter reaches the upper limit soon. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Prepare a new toner cartridge. 1 New toner actuator coming off Re-assemble the new toner actuator. 2 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4C01 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Black (BK). |
| Description: | Dot counter of the toner cartridge (Black) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C02 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Yellow (Y). |
| Description: | Dot counter of the toner cartridge (Yellow) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C03 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Magenta (M). |
| Description: | Dot counter of the toner cartridge (Magenta) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C04 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Cyan (C). |
| Description: | Dot counter of the toner cartridge (Cyan) or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4C05 |
| Display: | Replace Toner Open the Top Cover, replace Toner Cartridge. Cyan (C)/ Magenta (M)/ Yellow (Y). |
| Description: | During printing, dot counter of color toner cartridge or develop roller counter has reached the upper limit was detected. |
| Causes: | 1 Process drive unit damaged 2 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter |
| Remedy: | < User Check > - Replace the toner cartridge whose counter reached the upper limit. 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner counter Replace the main PCB ASSY. |
| Error code: | 4F01 |
| Display: | Cartridge Error Put the Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Black) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F02 |
| Display: | Cartridge Error Put the Yellow #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Yellow) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F03 |
| Display: | Cartridge Error Put the Magenta #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Magenta) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 4F04 |
| Display: | Cartridge Error Put the Cyan #C Toner Cartridge back in. |
| Description: | The new toner sensor of the toner cartridge (Cyan) could not detect a new cartridge properly. |
| Causes: | 1 Main PCB failure if the error code remains after replacing with a new toner cartridge and resetting the toner manual |
| Remedy: | < User Check > - Replace the toner cartridge with a new toner cartridge again. - If the place where the machine is installed is not flat, relocate the machine to a flat place. 1 Connection failure of the new toner sensor PCB harness Reconnect the toner/new sensor PCB harness. 2 New toner actuator that has come off or that has been caught Re-assemble the new toner actuator. 3 New toner sensor failure Replace the toner/new sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 5002 |
| Display: | Maintenance Replace PF Kit1 |
| Description: | Number of used pages for the PF kit 1 has reached the upper limit. (Printing is not stopped.) |
| Causes: | 1 PF kit 1 worn out 2 Main PCB failure |
| Remedy: | 1 The PF kit 1 is at the end of life Replace the PF kit 1. After replacing the PF kit 1 Reset counters for parts (Function code 88) and reset the PF kit 1 counter. 2 Main PCB failure if the error code remains after resetting the counter of the PF kit 1 Replace the main PCB ASSY. |
| Error code: | 6001 |
| Display: | Cover is Open Close the Front Cover. |
| Description: | The front cover sensor detected that the front cover was open. |
| Causes: | 1 High-voltage power supply PCB harness connection failure 2 Top cover sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Close the front cover. 1 Connection failure of the front cover sensor harness Reconnect the front cover sensor harness. 2 Front cover failure Replace the front cover. 3 Front cover sensor failure Replace the front cover sensor. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6004 |
| Display: | Cover is Open Close the Back Cover of the machine. |
| Description: | Engine board error When a communication error in the Engine Board (PWB-A) is detected |
| Causes: | • Engine Board (PWB-A) |
| Remedy: | 1 Replace the PWB-A. |
| Error code: | 6101 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Black (BK). |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Pickup Cassette of the host machine |
| Error code: | 6102 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Yellow (Y). |
| Description: | The toner sensor detected that no toner cartridge (Yellow) was set. |
| Causes: | 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Re-insert the toner cartridge. 1 Toner sensor failure Replace the toner/new sensor PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6103 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Magenta (M). |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Cassette Feeding Module |
| Error code: | 6104 |
| Display: | No Toner Open the Front Cover, then install Toner Cartridge. Cyan (C). |
| Description: | The toner sensor detected that no toner cartridge (Cyan) was set. |
| Causes: | 1 Dirt on the terminal of the high-voltage power supply PCB 2 High-voltage power supply PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Re-insert the toner cartridge. 1 Toner sensor failure Replace the toner/new sensor PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6208 |
| Display: | Drum ! Slide the Green tab on Drum Unit. |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Drum to Fixing Area |
| Error code: | 6209 |
| Display: | Drum ! Slide the Green tab on Drum Unit. |
| Description: | Wrapping Jam |
| Causes: | Fixing Delivery Sensor SR3, Duplex Reverse Sensor SR21 |
| Remedy: | Fixing to Delivery Area |
| Error code: | 620A |
| Display: | Drum ! Slide the Green tab on Drum Unit. |
| Description: | Immediately after power-ON or the joint cover ASSY was closed, GRID current error detected that no drum unit (Black) was set. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 6300 |
| Display: | No Waste Toner Install the Waste Toner Box. |
| Description: | The waste toner sensor detected that no waste toner box was set. |
| Causes: | 1 Dirt on the BCLN terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Re-insert the waste toner box in the correct position. 1 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 2 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6400 |
| Display: | No Belt Unit Open the Front Cover, pull out all Drum Units completely and install the Belt Unit. |
| Description: | Zero-cross signal error While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s. |
| Causes: | Fuser unit. |
| Remedy: | Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser heater PWB (YC2) and feed PWB 1 (YC27) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the fuser heater PWB. |
| Error code: | 6801 |
| Display: | Cooling Down Wait for a while |
| Description: | The internal temperature sensor or side thermistor of the fuser unit detected a temperature higher than the specified value. |
| Causes: | 1 Internal temperature sensor harness connection failure 2 Eject sensor PCB harness connection failure 3 Eject sensor PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Decrease the room temperature. - Place the machine away from a heater. 1 Connection failure of the internal temperature sensor harness Reconnect the internal temperature sensor harness. 2 Side thermistor of the fuser unit failure Replace the fuser unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6901 |
| Display: | Self-Diagnostic Turn the power off, then on again. Leave the machine for 15 min. |
| Description: | Some fuser unit errors occurred at power-ON or upon recovery from sleep mode. |
| Causes: | 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure |
| Remedy: | 1 Connection failure of each harness of the fuser unit Reconnect each harness of the fuser unit. 2 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 3 Fuser unit failure Replace the fuser unit. 4 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 5 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 6 Main PCB failure Replace the main PCB ASSY. Note: - Turn OFF the power switch. After checking that the fuser unit has cooled sufficiently, turn ON the power switch again and leave the machine for ten minutes. This problem may then be cleared. - To clear the fuser unit error after the remedy of the error is taken, enter the maintenance mode and then exit from the maintenance mode using Function code 99. |
| Error code: | 6902 |
| Display: | Self-Diagnostic Will Automatically Restart within 15 minutes. |
| Description: | After the errors was detected at the fuser unit, power was turned ON again and the error is being checked. (If power is turned OFF and ON after error code 6901 occurred, this code is displayed for about 15 minutes.) |
| Causes: | 1 Each harness connection failure of the fuser unit 2 Eject sensor PCB harness connection failure 3 Fuser unit failure 4 Eject sensor PCB failure 5 Low-voltage power supply PCB failure 6 Main PCB failure |
| Remedy: | 1 Connection failure of each harness of the fuser unit Reconnect each harness of the fuser unit. 2 Connection failure of the eject sensor PCB harness Reconnect the eject sensor PCB harness. 3 Fuser unit failure Replace the fuser unit. 4 Eject sensor PCB failure Replace the eject sensor PCB ASSY. 5 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB unit. 6 Main PCB failure Replace the main PCB ASSY. Note: - Turn OFF the power switch. After checking that the fuser unit has cooled sufficiently, turn ON the power switch again and leave the machine for ten minutes. This problem may then be cleared. - To clear the fuser unit error after the remedy of the error is taken, enter the maintenance mode and then exit from the maintenance mode using Function code 99. |
| Error code: | 6A00 |
| Display: | Drum ! Slide the Blue tab on Drum Unit. |
| Description: | Electric discharge that may be caused by dirt on the corona wire of the drum unit was detected. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Clean the corona wire by sliding the blue tab of the drum unit for all four colors several times. - Clean the terminal of the drum unit. - Replace the drum unit. 1 Dirt on the GRID terminals of the main body Clean the GRID terminals of the main body. 2 Dirt on the terminal of the high-voltage power supply PCB Clean the terminal of the high-voltage power supply PCB. 3 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6B01 |
| Display: | Drum Stop Replace the Drum Unit. |
| Description: | Electric discharge was detected when the number of the drum unit rotations had become more than twice of the upper limit. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | < User Check > - Clean the corona wire by sliding the blue tab of the drum unit for all four colors several times. - Clean the terminal of the drum unit. - Replace the drum unit. 1 Dirt on the GRID terminals of the main body Clean the GRID terminals of the main body. 2 Dirt on the terminal of the high-voltage power supply PCB Clean the terminal of the high-voltage power supply PCB. 3 High-voltage power supply PCB failure Replace the high-voltage power supply PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 6B02 |
| Display: | Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum. |
| Description: | Electric discharge was detected when the number of the drum unit (Yellow) rotations had become more than twice of the upper limit. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 6B03 |
| Display: | Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum. |
| Description: | Electric discharge was detected when the number of the drum unit (Magenta) rotations had become more than twice of the upper limit. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 6B04 |
| Display: | Drum Stop Replace the Drum Unit. Refer to the instructions in the carton of the new drum. |
| Description: | Electric discharge was detected when the number of the drum unit (Cyan) rotations had become more than twice of the upper limit. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 6B0A |
| Display: | Drum ! Slide the Green tab on Drum Unit. |
| Description: | GRID current failure was detected in a state other than immediately after power was turned ON or the joint cover ASSY was closed. |
| Causes: | 1 Dirt on the GRID terminals of the main body 2 Dirt on the terminal of the high-voltage power supply PCB 3 High-voltage power supply PCB failure 4 Main PCB failure |
| Remedy: | Clean the GRID terminals of the main body. Clean the terminal of the high-voltage power supply PCB. Replace the high-voltage power supply PCB ASSY. Replace the main PCB ASSY. |
| Error code: | 6E00 |
| Display: | Toner Error One or more Toner Cartridges are not detected. Pull out and reinsert all 4 Toner Cartridges. |
| Description: | The develop release sensor detected the developer roller disengagement or engagement failure. |
| Causes: | 1 Develop release sensor harness connection failure 2 High-voltage power supply PCB harness connection failure 3 Develop release sensor failure 4 Misalignment of develop clutch cam 5 Develop release clutch failure 6 High-voltage power supply PCB failure 7 Main PCB failure |
| Remedy: | 1 Connection failure of the develop release sensor harness Reconnect the develop release sensor harness. 2 Develop release sensor failure Replace the develop release sensor PCB ASSY. 3 Develop release clutch failure Replace the develop release drive unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 7000 |
| Display: | Jam Inside Open the Front Cover, pull out all four drum and toner cartridge assemblies and remove the jammed paper. |
| Description: | Toner motor problem The rated speed achievement signal won’t turn to L in 5 s since the motor is activated. The rated speed achievement signal turns to H every other 5 s after the machine is stabilized. |
| Causes: | Poor contact in the connector terminals. Broken the gear. Defective toner motor M/C/Y/BK. Defective engine PWB. |
| Remedy: | Poor contact in the connector terminals. Check the connection of connector YC30 on the engine PWB and the connector on the toner motor, and the continuity across the connector terminals. Repair or replace if necessary. Broken the gear. Check visually and replace the gear if necessary. Defective toner motor M/C/Y/BK. Run maintenance item U135 and check if the toner motor operates. If not, replace the toner motor. Defective engine PWB. Replace the engine PWB and check for correct operation. |
| Error code: | 7100 |
| Display: | Jam Rear Open the Back Cover and remove the jammed paper, then press [Start]. |
| Description: | Toner sensor error Sensor output value of 8 or less. |
| Causes: | Toner sensor. Toner motor. Main/Engine PWB. |
| Remedy: | Toner sensor 1. Check the toner sensor output by U150. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and main/engine PWB (YC9) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit. Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and main/engine PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor. Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. |
| Error code: | 7300 |
| Display: | Jam Tray 1 Pull the paper tray1 completely out of the machine and remove the jammed paper. |
| Description: | Toner sensor problem • While the toner container sensor is on, the toner sensor in the developing unit does not turn on after the toner sensor turns off and toner is replenished from the toner container. |
| Causes: | Defective toner sensor. Poor contact in the toner sensor connector terminals. Defective toner container sensor. Defective toner container. |
| Remedy: | Replace the toner sensor. Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable. Replace the toner container sensor. Replace the toner container. |
| Error code: | 7700 |
| Display: | Jam 2-sided Pull the paper tray completely out of the machine. Check inside the machine towards the rear. Or open the Back Cover to remove the jammed paper. |
| Description: | Offset drum sensor detection error • A pulse signal is not entered to ASIC (U7) on the engine controller PWB from the offset drum sensor. |
| Causes: | Defective drum PWB (KP-813). Defective engine controller PWB (KP-801). Defective harness (S02575) between engine controller PWB (KP-801) and drum unit, or poor contact of the connector terminals. |
| Remedy: | Defective drum PWB (KP-813). Replace the drum unit. Defective engine controller PWB (KP-801). Replace the engine controller PWB (KP- 801). Defective harness (S02575) between engine controller PWB (KP-801) and drum unit, or poor contact of the connector terminals. Check the continuity of the harness (S02575). Check the insertion of connectors. |
| Error code: | 7900 |
| Display: | Jam Manual Feed Pull out the jammed paper from Manual Feed and press Start |
| Description: | Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. |
| Causes: | Defective connector cable or poor contact in the connector. Defective drum unit. |
| Remedy: | Defective connector cable or poor contact in the connector. Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. Drum unit and engine PWB (YC15) Defective drum unit. Replace the drum unit. |
| Error code: | 8501 |
| Display: | No Tray The paper tray cannot be detected, re-install Tray1. |
| Description: | The T1 paper feed sensor detected that the paper tray 1 is open in 2-sided printing or printing by feeding paper from the T2 paper tray unit. (before the registration of printing in the engine) |
| Causes: | 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure |
| Remedy: | < User Check > - Check if the paper tray 1 is closed correctly. 1 T1 paper feed actuator that has come off or that has been caught Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8505 |
| Display: | No Tray The paper tray cannot be detected, re-install Tray1. |
| Description: | The T1 paper feed sensor detected that the paper tray 1 is open in 2-sided printing or printing by feeding paper from the T2 paper tray unit. (after the registration of printing in the engine) |
| Causes: | 1 Foreign object around the area from which paper tray is inserted 2 Paper feed actuator that has come off or that has been caught 3 Paper feed sensor PCB harness connection failure 4 Paper feed sensor PCB failure 5 Main PCB failure |
| Remedy: | < User Check > - Check if the paper tray 1 is closed correctly. 1 T1 paper feed actuator that has come off or that has been caught Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8903 |
| Display: | 2-sided Disabled Close the Back Cover of the Machine. |
| Description: | The back cover sensor detected the open state when 2-sided printing is started. (before the registration of printing in the engine) |
| Causes: | 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure |
| Remedy: | < User Check > - Close the back cover. 1 Connection failure of the back cover sensor harness Reconnect the back cover sensor harness. 2 Back cover sensor installation failure Re-assemble the back cover sensor. 3 Breakage of boss that presses the back cover sensor Replace the back cover. 4 Back cover sensor failure Replace the back cover sensor ASSY. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8904 |
| Display: | 2-sided Disabled Close the Back Cover of the Machine. |
| Description: | The back cover sensor detected the open state during 2-sided printing. (after the registration of printing in the engine) |
| Causes: | 1 Back cover sensor harness connection failure 2 Back cover sensor installation failure 3 Breakage of boss that presses the back cover sensor 4 Back cover sensor failure 5 Main PCB failure |
| Remedy: | < User Check > - Close the back cover. 1 Connection failure of the back cover sensor harness Reconnect the back cover sensor harness. 2 Back cover sensor installation failure Re-assemble the back cover sensor. 3 Breakage of boss that presses the back cover sensor Replace the back cover. 4 Back cover sensor failure Replace the back cover sensor ASSY. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8A01 |
| Display: | Size Error 2-sided Specify the correct paper. |
| Description: | The registration rear sensor detected that the fed paper was larger or smaller than the specified size in 2-sided printing. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Use the Letter to Legal size paper. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8C00 |
| Display: | Manual Feed Load paper. |
| Description: | There is no paper set in the manual feed slot on the manual feed slot printing. |
| Causes: | 1 Registration front/rear/manual feed sensor PCB harness connection failure 2 Manual feed actuator catching on some position 3 Manual feed sensor failure 4 Main PCB failure |
| Remedy: | <User Check> • Set the paper in the manual feed slot. 1 Registration front actuator caught in some sections of the machine Reattach the registration front actuator. 2 Connection failure of the registration front/rear sensor PCB harness Reconnect the registration front/rear sensor PCB harness. 3 Registration front sensor failure Replace the actuator holder ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8D01 |
| Display: | Short paper Open the Back Cover and then press [Retry]. |
| Description: | The registration rear sensor detected that the paper loaded in the paper tray was smaller than the specified size. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Open the back cover and print using the straight paper path. - Length of the paper is 114 mm or more. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8D02 |
| Display: | Small paper Open the Back Cover and then press [Retry]. |
| Description: | The paper size which is not supported by the output tray is set for printing from the printer driver. |
| Causes: | 1 Main PCB failure |
| Remedy: | < User Check > - The size of paper actually loaded and the one specified from the driver shall be the one within the specified range. - Open the back cover and print using the straight paper path. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8E01 |
| Display: | Size mismatch Fax received. Set correct paper size in menu. |
| Description: | Paper size is not set as A4/Letter/Legal/Folio when receiving fax or printing a list/report. |
| Causes: | 1 Main PCB failure |
| Remedy: | <User Check> • Set A4 or Letter-size paper. 1 Registration rear actuator caught in some sections of the machine Reattach the registration rear actuator. 2 Registration rear sensor failure Replace the actuator holder ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8E02 |
| Display: | Size Mismatch Reload correct paper. |
| Description: | Upon fax reception, the paper size setting is the one other than A4, Letter, Legal, and Folio. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Set the paper size of the driver to A4, Letter, Legal, or Folio. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 8E03 |
| Display: | Size mismatch Reload correct paper. |
| Description: | When a received fax, list, or report was printed on multiple pages, the size of the paper loaded in the paper tray was detected to be shorter than the size selected in the machine by 2 mm or more. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | 1 Re-assemble the registration rear actuator. 2 Replace the paper feed unit. 3 Replace the main PCB ASSY. |
| Error code: | 9002 |
| Display: | Size mismatch Reload correct paper in Tray1,then press [Retry]. |
| Description: | The size of paper loaded in the paper tray 1 and the one specified from the driver are not same when paper is fed from the paper tray 1. |
| Causes: | 1 Registration rear actuator catching on some position 2 Registration rear sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - When specifying the paper in the driver, set the paper size of the paper that is actually set. 1 Registration rear actuator caught on some position Re-assemble the registration rear actuator. 2 Registration rear sensor failure Replace the registration front/rear sensor PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9302 |
| Display: | No Paper Reload paper in Tray 1. |
| Description: | When paper was fed from the paper tray 1, the T1 paper feed sensor detected that no paper was in the paper tray 1. |
| Causes: | 1 Foreign object in pick-up roller 2 Paper feed sensor PCB harness connection failure 3 Paper feed actuator catching on some position 4 Paper feed sensor failure 5 Gear failure inside of process drive unit 6 Main PCB failure |
| Remedy: | < User Check > - Load paper to the paper tray. 1 T1 paper feed actuator caught on some position Re-assemble the T1 paper feed actuator. 2 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 3 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9307 |
| Display: | No Paper Load paper in Tray. |
| Description: | Upon receiving a fax or printing a list or report, the machine detected that paper tray empty of paper. |
| Causes: | 1 Registration front/rear/manual feed sensor PCB harness connection failure 2 Registration rear actuator catching on some position 3 Registration front sensor failure 4 Main PCB failure |
| Remedy: | < User Check > - Load paper to any tray. 1 MP paper empty actuator caught on some position Re-assemble the MP paper empty actuator. 2 T1 paper feed actuator caught on some position Re-assemble the T1 paper feed actuator. 3 T2 paper feed actuator caught on some position Re-assemble the T2 paper feed actuator. 4 Connection failure of the MP paper empty/registration front sensor PCB harness Reconnect the MP paper empty/ registration front sensor PCB harness. 5 Connection failure of the T1 paper feed sensor PCB harness Reconnect the T1 paper feed sensor PCB harness. 6 Connection failure of the T2 paper feed sensor PCB harness Reconnect the T2 paper feed sensor PCB harness. 7 MP paper empty sensor failure Replace the MP paper empty/registration front sensor PCB ASSY. 8 T1 paper feed sensor failure Replace the T1 paper feed sensor PCB ASSY. 9 T2 connector failure Replace the T2 paper tray unit. 10 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9701 |
| Display: | Size Error 2-sided Press [OK]. Specify the correct paper and load the same size paper as the Printer driver setting. |
| Description: | For 2-sided printing, the tray whose paper size was not supported by 2-sided printing was selected. |
| Causes: | 1 Main PCB failure |
| Remedy: | < User Check > - The size of the paper specified from the driver shall be A4 or Letter size and load the same size of paper to the specified paper tray. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9801 |
| Display: | Calibration Calibration failed. Turn the power off and then back on again. |
| Description: | Error occurred with the value measured during color density adjustment performed from the control panel. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L Clean the registration mark sensor L. 2 Failure in printed measurement pattern image If failure occurs when printing 2D3S YMCBWKW_A in Function code 71. 3 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 4 Density sensor failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9802 |
| Display: | Calibration Calibration failed. Insufficient Toner for Calibration. |
| Description: | Dot counter or develop roller counter of color toner has reached the upper limit during color density adjustment performed from the control panel. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Replace the corresponding toner cartridge. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9803 |
| Display: | Calibration Calibration failed. Press [Retry], and try again. |
| Description: | Density patch measurement ended unsuccessfully during color density adjustment performed from the control panel. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. |
| Error code: | 9804 |
| Display: | Calibration Calibration failed. Press [Retry], and try again. |
| Description: | Error occurred with the value measured during density sensor sensitivity calibration. |
| Causes: | 1 Registration mark sensor L dirty 2 Failure in printed measurement pattern image 3 Registration mark L PCB harness connection failure 4 Eject sensor PCB harness connection failure 5 Density sensor failure 6 Main PCB failure |
| Remedy: | 1 Dirt on the registration mark sensor L Clean the registration mark sensor L. 2 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 3 Connection failure of the registration mark sensor L PCB harness Reconnect the registration mark sensor L PCB harness. 4 Density sensor failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9901 |
| Display: | Registration failed See Troubleshooting chapter in User`s Guide |
| Description: | Error occurred with the value measured during adjustment of color registration. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing "2D3S YCMK_ _A" in "Function code 71", refer to "4.3 Image Defect Troubleshooting" in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY. |
| Error code: | 9902 |
| Display: | Registration failed Press [OK], and try again. |
| Description: | Dot counter or develop roller counter of color toner has reached the upper limit during adjustment of color registration. |
| Causes: | Main PCB failure |
| Remedy: | Replace the main PCB ASSY. |
| Error code: | 9903 |
| Display: | Registration failed Press [OK], and try again. |
| Description: | Error occurred during patch data printing in adjustment of color registration. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | 1 Clean the registration mark sensor L/ registration mark sensor R. 2 Check the registration mark L PCB/ registration mark R PCB harness connection and reconnect it. 3 Check the eject sensor PCB harness connection and reconnect it. 4 If failure occurs when printing "2D3S YCMK_ _A" in "Function code 71", refer to "4.3 Image Defect Troubleshooting" in this chapter and take a measure. 5 Replace the registration mark L PCB ASSY. 6 Replace the registration mark R PCB ASSY. 7 Replace the main PCB ASSY. |
| Error code: | 9A01 |
| Display: | Registration Registration failed. Turn the power off and then back on again. |
| Description: | Error occurred with the value measured during auto color registration performed from the control panel. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L/registration mark sensor R Clean the registration mark sensor L/ registration mark sensor R. 2 Connection failure of the registration mark sensor L PCB/ registration mark sensor R PCB harness Reconnect the registration mark sensor L PCB/registration mark sensor R PCB harness. 3 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 4 Registration mark sensor L or registration mark sensor R failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9A02 |
| Display: | Registration Registration failed. Insufficient Toner for Registration. |
| Description: | Dot counter or develop roller counter of color toner has reached the upper limit during auto color registration performed from the control panel. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Replace the corresponding toner cartridge. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | 9A03 |
| Display: | Registration Registration failed. Press [Retry], and try again. |
| Description: | Error occurred during patch data printing in auto color registration performed from the control panel. |
| Causes: | 1 Registration mark sensor L/ registration mark sensor R dirty 2 Registration mark L PCB/ Registration mark R PCB harness connection failure 3 Eject sensor PCB harness connection failure 4 Failure in printed measurement pattern image 5 Registration mark L failure 6 Registration mark R failure 7 Main PCB failure |
| Remedy: | < User Check > - Check if the toner cartridges are set in the correct order of colors. - Replace the toner cartridge. - Replace the drum unit. - If the belt unit has a scratch, replace it. - If “WT Box End Soon” is displayed on the LCD and the belt unit has dirt, replace the waste toner box. 1 Dirt on the registration mark sensor L/registration mark sensor R Clean the registration mark sensor L/ registration mark sensor R. 2 Connection failure of the registration mark sensor L PCB/ registration mark sensor R PCB harness Reconnect the registration mark sensor L PCB/registration mark sensor R PCB harness. 3 Failure in printed measurement pattern image If failure occurs when printing “2D3S YMCBWKW_A” in “Function code 71”. 4 Registration mark sensor L or registration mark sensor R failure Replace the registration mark sensor unit. 5 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A000 |
| Display: | Scan Unable Remove the original document. Turn the power off, then on again. |
| Description: | Upon scanning the second side in duplex scanning, scanned data cannot be output with the required number of pixels and image processing is not completed successfully. |
| Causes: | 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 Second side CIS unit calibration data error Perform “Function code 55”. 2 Second side CIS unit failure Replace the second side CIS unit. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A200 |
| Display: | Document Jam Clear the scanner jam, then press the Stop Key. |
| Description: | During document scanning, the first side document scanning position sensor detected that the document length was 90 cm or more. |
| Causes: | 1 First side document scanning position actuator catching on some position 2 First side document scanning position sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Use documents equal to or smaller than A4 size. - Remove the jammed paper. 1 First side document scanning position actuator catching on some position Re-assemble the first side document scanning position actuator. 2 First side document scanning position sensor failure Replace the first side document scanning position sensor PCB. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A300 |
| Display: | Document Jam Clear the scanner jam, then press the Stop Key. |
| Description: | Though a document was fed and conveyed by the specified distance or longer, the first side document scanning position sensor did not detect the passing of the paper. |
| Causes: | 1 Coming off of first side document scanning position actuator. 2 First side document scanning position sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Match the document guide with the document size. - Remove the jammed paper. 1 First side document scanning position actuator catching on some position Re-assemble the first side document scanning position actuator. 2 Connection failure of the first side document scanning position sensor PCB harness Reconnect the first side document scanning position sensor PCB harness. 3 First side document scanning position sensor failure Replace the first side document scanning position sensor PCB. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A400 |
| Display: | Cover is Open Close the ADF Cover. / Close the ADF Cover, then press Stop[X]. |
| Description: | The ADF cover sensor detected that the ADF cover was opened. |
| Causes: | 1 Coming off of ADF cover actuator. 2 ADF cover/document detection sensor PCB harness connection failure 3 ADF cover sensor failure 4 Main PCB failure |
| Remedy: | < User Check > - Firmly close the ADF cover. 1 ADF cover actuator caught on some position Re-assemble the ADF cover actuator. 2 ADF cover/document detection sensor PCB installation failure Re-assemble the ADF cover/document detection sensor PCB ASSY. 3 Connection failure of the ADF cover/document detection sensor PCB harness Reconnect the ADF cover/document detection sensor PCB harness. 4 ADF cover damaged Replace the ADF cover. 5 ADF cover sensor failure Replace the ADF cover/document detection sensor PCB ASSY. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A500 |
| Display: | Scan Unable Remove the original document. Turn the power off, then on again. |
| Description: | Upon scanning a fax, the first side CIS white or black calibration data was not within the normal range. |
| Causes: | 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure |
| Remedy: | 1 First side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 First side CIS unit failure Replace the first side CIS unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A600 |
| Display: | Scan Unable A6 Turn the power off and then back on again. |
| Description: | Though a fax was scanned again after A500 error, the first side CIS white or black calibration data was not within the normal range. |
| Causes: | 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure |
| Remedy: | 1 First side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 First side CIS unit failure Replace the first side CIS unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A700 |
| Display: | Print Unable A7 Turn the power off and then back on again. |
| Description: | The ROM color parameter does not match the first side CIS or second side CIS. |
| Causes: | 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure |
| Remedy: | 1 First side or second side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 Second side CIS flat cable damaged Replace the second side CIS flat cable. 4 First side CIS unit failure Replace the first side CIS unit. 5 Second side CIS unit failure Replace the second side CIS unit. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | A800 |
| Display: | When an image was scanned and processed, an error was detected in ROM color parameter. |
| Description: | When an image was scanned and processed, an error was detected in ROM color parameter. |
| Causes: | 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure |
| Remedy: | 1 Perform "Function code 55". (Refer to "1.4.18 Acquisition of white level data and setting of CIS scanning area" in Chapter 5.) 2 Replace the first side CIS unit. 3 Replace the second side CIS unit. 4 Replace the main PCB ASSY. |
| Error code: | A900 |
| Display: | Scan Unable A9 |
| Description: | When an image was scanned and processed, a scanning error occurred. |
| Causes: | 1 First side/second side CIS unit calibration data error 2 First side CIS unit failure 3 Second side CIS unit failure 4 Main PCB failure |
| Remedy: | 1 First side or second side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 Second side CIS flat cable damaged Replace the second side CIS flat cable. 4 First side CIS unit failure Replace the first side CIS unit. 5 Second side CIS unit failure Replace the second side CIS unit. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | AC00 |
| Display: | Scan Unable Remove the original document. Turn the power off, then on again. |
| Description: | Upon scanning a fax, the second side white or black calibration data was not within the normal range. |
| Causes: | 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 Second side CIS unit calibration data error Perform “Function code 55”. 2 Second side CIS flat cable damaged Replace the second side CIS flat cable. 3 Second side CIS unit failure Replace the second side CIS unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | AD00 |
| Display: | Scan Unable Remove the original document. Turn the power off, then on again. |
| Description: | First side scanned data cannot be output with the required number of pixels, and image processing cannot be completed successfully. |
| Causes: | 1 First side CIS unit calibration data error 2 First side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 First side CIS unit calibration data error Perform “Function code 55” 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 First side CIS unit failure Replace the first side CIS unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | AF00 |
| Display: | Scan Unable AF Turn the power off and then back on again. |
| Description: | The first side CIS fails to move, remaining at the home position. |
| Causes: | 1 Dust adhered to CIS rail 2 Coming off of CIS drive belt 3 Document scanner motor harness connection failure 4 First side CIS unit failure 5 Document scanner motor failure 6 Main PCB failure |
| Remedy: | 1 Dust adhered to guide shaft Remove the dust from the guide shaft. 2 Coming off of CIS drive belt Re-assemble the CIS drive belt. 3 Wiring failure of first side CIS flat cable Re-assemble the first side CIS flat cable. 4 Connection failure of the document scanner motor harness Reconnect the document scanner motor harness. 5 First side CIS flat cable damaged Replace the first side CIS flat cable. 6 First side CIS unit failure Replace the first side CIS unit. 7 Document scanner motor failure Replace the document scanner unit. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | B000 |
| Display: | SCANNER ERROR FB / SCANNER ERROR ADF |
| Description: | The first or second side CIS flat cable was detected to be not inserted correctly. |
| Causes: | 1 First side CIS harness connection failure 2 Second side CIS harness connection failure 3 First side CIS unit failure 4 Second side CIS unit failure 5 Main PCB failure |
| Remedy: | 1 Connection failure of the first side CIS flat cable Reconnect the first side CIS flat cable. 2 Connection failure of the second side CIS flat cable Reconnect the second side CIS flat cable. 3 First side CIS flat cable damaged Replace the first side CIS flat cable. 4 Second side CIS flat cable damaged Replace the second side CIS flat cable. 5 First side CIS unit failure Replace the first side CIS unit. 6 Second side CIS unit failure Replace the second side CIS unit. 7 Main PCB failure Replace the main PCB ASSY. |
| Error code: | B700 |
| Display: | Scanner Error |
| Description: | During scanning, obtained voltage was above the upper limit. |
| Causes: | 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY. |
| Error code: | B800 |
| Display: | Scanner Error |
| Description: | During scanning, obtained voltage was below the lower limit. |
| Causes: | 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY. |
| Error code: | B900 |
| Display: | Scanner Error |
| Description: | During scanning, obtained white level does not increase though light intensity is increased. |
| Causes: | 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | Replace the first side CIS unit. Replace the second side CIS unit. Replace the main PCB ASSY. |
| Error code: | BB00 |
| Display: | Scanner Error BB |
| Description: | The white level value obtained with function code 55 was outside the specified range. |
| Causes: | 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 First side or second side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 Second side CIS flat cable damaged Replace the second side CIS flat cable. 4 First side CIS unit failure Replace the first side CIS unit. 5 Second side CIS unit failure Replace the second side CIS unit. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | BC00 |
| Display: | Scan Unable BC Turn the power off and then back on again. |
| Description: | Though a fax was scanned again after AC00 error, the second side white or black calibration data was not within the normal range. |
| Causes: | 1 Second side CIS unit calibration data error 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 Second side CIS unit calibration data error Perform “Function code 55”. 2 Second side CIS flat cable damaged Replace the second side CIS flat cable. 3 Second side CIS unit failure Replace the second side CIS unit. 4 Main PCB failure Replace the main PCB ASSY. |
| Error code: | BD00 |
| Display: | Scanner Error BD |
| Description: | The black level value obtained with function code 55 was outside the specified range. |
| Causes: | 1 First side CIS unit failure 2 Second side CIS unit failure 3 Main PCB failure |
| Remedy: | 1 First side or second side CIS unit calibration data error Perform “Function code 55”. 2 First side CIS flat cable damaged Replace the first side CIS flat cable. 3 Second side CIS flat cable damaged Replace the second side CIS flat cable. 4 First side CIS unit failure Replace the first side CIS unit. 5 Second side CIS unit failure Replace the second side CIS unit. 6 Main PCB failure Replace the main PCB ASSY. |
| Error code: | BF00 |
| Display: | Scan Unable Document is too longfor 2-sided scanning. Press Stop key. |
| Description: | The first side document scanning position sensor detected that the document was 400 mm or more in length and could not be fed from the ADF in duplex feeding. |
| Causes: | 1 First side document scanning position actuator catching on some position 2 First side document scanning position sensor failure 3 Main PCB failure |
| Remedy: | < User Check > - Use A4 or Letter size document. - Remove the jammed paper. 1 First side document scanning position actuator catching on some position Re-assemble the first side document scanning position actuator. 2 First side document scanning position sensor failure Replace the first side document scanning position sensor PCB. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C001 |
| Display: | Log Access Error. Server Timeout, contact your administrator. |
| Description: | Drive problem (wrong speed) |
| Causes: | Defective memory PCB. |
| Remedy: | Replace memory PCB and check for correct operation. |
| Error code: | C002 |
| Display: | RAM ERROR |
| Description: | RAM (standard) error at startup • RAM error at Standard Memory is detected during printer start-up. |
| Causes: | • MFP board (MFPB) • Standard memory |
| Remedy: | 1 Turn OFF the Power Switch of the printer and turn it ON again (Restart of the printer.) 2 Check connection state of the extension memory and correct as necessary. 3 Check the PWB-P connector for proper connection and correct as necessary. 4 Change the extension memory. 5 Change PWB-P. |
| Error code: | C003 |
| Display: | RAM ERROR |
| Description: | Memory copy PCB 2 problem* 1 • Problems with data from memory copy PCB 2. |
| Causes: | Defective memory copy PCB 2. |
| Remedy: | Replace memory copy PCB 2 and check for correct operation. |
| Error code: | C004 |
| Display: | Log Access Error. Wrong Date&Time, contact your administrator. |
| Description: | The current time necessary for user authentication is unavailable due to time not being obtained. |
| Causes: | 1 Wireless LAN PCB connector connection failure 2 Wireless LAN PCB failure 3 Main PCB failure |
| Remedy: | < User Check > - Refer to User`s guide and reconfigure network settings. - Check the wiring of the LAN cables. - Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the Wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C700 |
| Display: | Out of Memory Press Stop Key |
| Description: | The memory is insufficient to expand the data of PC-Print. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Print the print data stored in the memory. - Divide the print data and print it. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | C800 |
| Display: | Print Data Full Print Data is full. Press Stop[X] Key and delete the previously stored data. |
| Description: | The memory used to store secure print data exceeded the memory size for secure print data. |
| Causes: | Main PCB failure |
| Remedy: | < User Check > - Print the print data stored in the memory. - Divide the print data and print it. 1 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D100 |
| Display: | Print Unable D1 Turn the power off and then back on again. |
| Description: | An error occurred during modem initialization. |
| Causes: | 1 Modem PCB failure 2 Main PCB failure |
| Remedy: | 1 Connection failure of the modem PCB flat cable Reconnect the modem PCB flat cable. 2 Modem PCB failure Replace the modem PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D200 |
| Display: | Machine Error |
| Description: | The machine detected that the modem PCB was disconnected. |
| Causes: | 1 Modem PCB harness connection failure 2 Modem PCB failure 3 Main PCB failure |
| Remedy: | 1 Connection failure of the modem PCB flat cable Reconnect the modem PCB flat cable. 2 Modem PCB failure Replace the modem PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D800 |
| Display: | Touchscreen initialization failed Remove any material which is on the touchscreen. |
| Description: | Error occurred during touch panel initialization. |
| Causes: | 1 Touch panel ASSY harness connection failure 2 Touch panel ASSY failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | D900 |
| Description: | Communication between the panel PCB and main PCB is unavailable during touch panel initialization. |
| Causes: | 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | DA00 |
| Description: | After the initialization of the panel PCB, no response was sent from the panel PCB for a period of time. |
| Causes: | 1 Panel PCB failure 2 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | DB00 |
| Display: | Print Unable DB Turn the power off and then back on again. |
| Description: | USB communication between the main PCB and panel PCB is unavailable. |
| Causes: | 1 Panel PCB harness connection failure 2 Panel PCB failure 3 Main PCB failure |
| Remedy: | 1 The version of the panel firmware and the main firmware do not match Install the latest panel firmware and main firmware. 2 Connection failure of the panel PCB harness Reconnect the panel PCB harness. 3 Connection failure of the touch panel flat cable Reconnect the touch panel flat cable. 4 Connection failure of the Key PCB flat cable Reconnect the key PCB flat cable. 5 Panel PCB failure Replace the panel PCB unit. 6 Touch panel ASSY failure Replace the touch panel ASSY. 7 Key PCB failure Replace the panel cover ASSY. 8 Main PCB failure Replace the main PCB ASSY. |
| Error code: | E000 |
| Display: | E000 |
| Description: | Fuser Temperature Rising Error |
| Causes: | The temperature of Fuser does not rise up to 50C. |
| Remedy: | Error clearance 1 Have you cleared the fuser error in the Error Clear Mode? Yes Wait until the Fuser Unit is enough cooled down. Then select the Error Clear Mode and clear the concerning error. Wires 2 Are wires among Lamp (H1), Solid State Relay (SSR1) and Thermistors (TH1 & TH2) connected properly? No Connect them properly. Lamp (H1) 3 Unplug the machine, and then check the resistance of Lamp (H1) with the multimeter. Is it 15 ohm or lower? No Replace the Lamp. Thermistors (TH1 & TH2) 4 Select the Information Mode, and then check the temperature of fuser detected by Thermistors (TH1 & TH2). Item No. : 00 (Fuser temperature 1) 01 (Fuser temperature 2) Is each temperature normal? No Replace the concerning Thermistor. Confirm that the machine is turned on, and then check the voltage of the orange line (J220-4). Is it 24V? No Replace the DC Power Supply if there is no problem with the wires. DC Power Supply (DCP1) or Fuse 5 Confirm that the machine is turned off, and then check whether or not each Fuse is broken. Is any Fuse broken? Yes Replace the Fuse. Relay (RY1) 6 Select the Device Operation Mode, and then change the signal of the following signal to “H”. Signal Code : 22 (Fuser Relay) And check the resistance between the following points. Between RY1-2 and RY1-4 Between RY1-6 and RY1-8 Is the each resistance almost 0 ohm? No Replace the Relay. Solid State Relay (SSR1) 7 Select the Device Operation Mode, and then change the signal of the following signals to “H”. Signal Code : 22 (Fuser Relay) 21 (Fuser Lamp 1) Then check the voltage between J105-1 and J105-2. Is it 0V? Refer to the page 8-16 as for the Device Operation Mode.) CAUTION Change the signal of “21” (Fuser Lamp 1) to “L” after checking! No Replace the PW10520 PWB. Yes Replace the Solid State Relay |
| Error code: | E100 |
| Display: | E100 error Vacuum pump |
| Description: | Abnormal condition in vacuum pump. |
| Causes: | • PH Unit • PH Interface Board (PWB-D) • Mechanical Control Board (PWB-M) |
| Remedy: | (1) MAIN board assembly may be damaged. * Replace MAIN board assembly. |
| Error code: | E500 |
| Display: | Print Unable E5 Turn the power off and then back on again. |
| Description: | MAIN MOTOR failure MOTOR ASSY is not turning, or not turning normally. |
| Causes: | • Main Motor (M1) • Mechanical Control Board (PWB-M) • DC Power Supply (PU1) |
| Remedy: | 1. Connectors on LVPS and MCU Board Assy are correctly connected? 2. Check the connections between MAIN MOTOR <=> LVPS <=> MCU Board Assy. Disconnection/slant connection of a connector Disconnection/damage of a harness. 3. MAIN MOTOR is not turning normally due to an abnormal load on it. Check GEAR ASSY HOUSING`s Drive Transmission Path. 4. Replace MAIN MOTOR. 5. Replace LVPS. 6. Replace MCU Board Assy. |
| Error code: | E600 |
| Display: | Print Unable E6 Turn the power off and then back on again. |
| Description: | Cyan TCR Sensor adjustment failure - TCR Sensor automatic adjustment does not function properly, failing to adjust to an appropriate value. |
| Causes: | • Photoconductor Unit /C • Photoconductor Unit /M • Photoconductor Unit /Y • Toner Supply Motor Y/M (M6) • Toner Supply Motor C/K (M7) • Mechanical Control Board (PWB-M) • Controller Board (PWB-P) |
| Remedy: | 1 Clean the TCR Sensor window on the underside of the Photoconductor Unit if dirty - - 2 M6, M7 operation check PWB-M CNDM2-10 to 13 (M6) PWB-M CNDM3-10 to 13 (M7) C-22 C-23 3 Reinstall Photoconductor Unit - - 4 Change Photoconductor Unit - - 5 Change PWB-M - - 6 Change PWB-P |
| Error code: | EC00 |
| Display: | Unusable Device Remove the Device. Turn the power off and back on again. |
| Description: | Inserter feeding delay jam |
| Causes: | 1 USB host PCB failure 2 Main PCB failure |
| Remedy: | Are the pickup roller, feed roller and separation roller tainted? → YES → Clean up the rollers. NO Is the harness between the inserter control board and separation sensor open-circuited? → YES → Replace the harness. NO Is the separation sensor working improperly? → YES → Replace the separation sensor. NO Replace the inserter control board. |
| Error code: | F900 |
| Description: | Model information error |
| Remedy: | Setting Recover the machine information by means of the following procedure. Notes: The following procedure is supported in the firmware with the version “2050” or later. If the version is before “2050”, first upgrade it to “2050” or later with [4] + [9] → [1] for “SYSTEM FIRMWARE (OS Data)”. <Machine information recovery> 1. Turn the power ON while pressing [6] and the [CLEAR] button simultaneously. 2. Key in [3] to select “3. SRAM Re-Initialize Support”, and then press the [START] button. 3. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. * If it is not recovered, perform the following procedure. 4. Turn the power ON while pressing [3] and the [CLEAR] button simultaneously. 5. Enter the password on the Authentication screen. If no password is set for Service, press the [OK] button without entering anything. If the High Security Mode has been set, enter “#1048#”. 6. Key in [5] to select “5. Key Backup Restore”, and then press the [START] button. 7. Key in [2] to select “2. Key FROM to SRAM”, and then press the [START] button. 8. After the operation is completed, shut down the equipment by pressing the [ON/OFF] button. |
